How many treatments can I get out of 1 sachet?

You can usually get around 2-3 lash lift treatments, or 1-2 brow lamination treatments out of each sachet. After use, cover the hole with some microfibre tape, write on the date, and store in an airtight container. This can then be used for a further 24 hours on clients and 7 days as a patch test.

How do I patch test for a lash lift?

Patch tests are required for each client when using our lash lifting products. To do so, using a cotton bud or microfibre stick, apply a small amount of steps 1 and 2 to the inner elbow area. We recommend applying each product to different arms/areas of the arm so that if a reaction does occur, you know which product your client is reacting to. This will need to be done at least 24-48 hours before the treatment. If you are also using a tint, you will need to check with the manufacturers guidelines with regards to this.

My clients lashes have gone orange during the treatment, is this normal?

Pink Powerlift (Step 1) contains TGA which may strip some colours out of the hair. You will notice this more if they have had their lashes/brows tinted regularly in the past.

Can a lash lift be done on someone that is pregnant or breastfeeding?

No, we strongly recommend against offering lash lifts to people that are pregnant or breastfeeding. Due to the change in hormones at this time, they can be a lot more susceptible to reactions at any stage which makes this treatment unsafe. Especially as pregnant people cannot take certain medications if a reaction occurs. Although this hasn’t been proven, there is just not enough research into the topic and so it is just better to be safe and avoid performing a lash lift on pregnant or breastfeeding clients.

Can anyone offer lash lifts?

Lash lifts should only be applied by trained professionals. Make sure that your technician is certified by an accredited training academy and has the correct insurance to cover the treatment.

My lash lift didn’t work – why could this be?

There could be a number of reasons as to why the lash lift didn’t work, or if the lashes weren’t lifted enough.

Have you used the correct size shield? If your shield is too big for the natural lashes, then a lift will not be as apparent than if you were to use a smaller shield.

Did you ‘flip the lid’ when pulling the lashes back onto the shield? Make sure you don’t pull the lashes too far back onto the shield, as this can cause the waterline to flip, meaning that when the shields are removed and the lashes are released, the lift wont be as good as expected.

Did you leave the product on for long enough? This one is really hard to gauge, but if you didn’t get a lift, then it may mean that the product needed to stay on for another minute or 2. You can reapply the product at this stage for another 1-2 minutes, but ONLY if the eyelashes are healthy. Otherwise, you will need to wait 6-8 weeks to repeat the treatment.

I have overprocessed a lash lift – what do I do now?

Overprocessing happens if you leave the product on the lashes for longer than the condition of the lashes can take. Always make sure to err on the side of caution and reduce your timings for newer clients. If you feel that the treatment could have used another minute or 2, jot it down for the next appointment. Over processing also happens from the product being applied too high up the natural lash, as the lash tapers towards the tips making it thinner.

Over processed lashes cannot be relaxed until the condition of the lashes improve.

The lashes have really over curled during a lash lift – what should I do?

Lashes that have been over curled usually come from when the product has been placed too far up the lashes. You do not want to go more than 1/2 - 1/3 of the way up the length of the lash depending on the desired lift. It can also happen from using a shield that is too small for the length of the lashes.

This can be fixed by relaxing the lift. This process can only be done with lashes that are in a good enough condition to process again.

How do I relax/reverse a lash lift?

Without using shields, brush the solution 1 in a downwards motion (avoiding the tips of the lashes) and let it process for 1-2 minutes. When finished, wipe off the solution and then do the same again with step 2, leaving on for no more than 1 minute. You can then proceed to apply step 3 to hydrate the lashes. This will partly reverse the lift and so should relax the lashes down.

How long do I need to wait to do a lash lift on my client after removing eyelash extensions? 

We recommend waiting a minimum of around 2-3 weeks after removing lash extensions before giving your client a lash lift. This is because extensions may sometimes damage the integrity of the natural lash. Depending on the health of the natural lashes, you may be able to do it a little sooner however you need to consider the lash health before proceeding. If they are severely damaged you may need to wait longer and recommend a lash growth serum to your client in the meantime.